GigaMove

RWTH Single Sign-On Disrupted

Outage
Mon 06/22/2026 09:00 AM - Mon 06/22/2026 12:00 PM

Login via RWTH Single Sign-On (SSO) is currently disrupted. As a result, it is not possible to log in to any connected services.

22.06.2026 09:44
Updates

There is currently a widespread disruption affecting, among other things, the SSO, though not limited to it. The root cause analysis is still underway.

22.06.2026 11:42

Most of the services are currently up and running again. The analysis is ongoing. We cannot rule out the possibility of further outages.

22.06.2026 11:53

Most of the services are up and running again. Please note, however, that the underlying issue has not yet been resolved, and disruptions may therefore continue to occur.

22.06.2026 13:18

Explanation Following the Outage:
On June 22, 2026, starting at 9:00 a.m., there was a widespread outage affecting our services, which primarily impacted the RWTH Single Sign-On but was not limited to it. By around 12:00 p.m., the situation had largely stabilized, allowing users to log in via RWTH Single Sign-On again; however, other issues (e.g., with the IT Center ticket tool and RWTHmoodle) persisted. On the same day, between 4:30 p.m. and 5:00 p.m., the data center firewall was rebooted, which resolved the remaining issues. The disruption was caused by problems with the data center core switch. To ensure a lasting improvement in the situation, maintenance on the affected system was successfully carried out on June 30, 2026.

07.07.2026 09:04