Webex

Currently, an error message may appear in the application after initial registration or re-registration with Webex.
“An error has occurred. The login service does not have a compatible way to respond to the requesting application. [...]”
“Error while processing SAML response”
“Hmmm...unfortunately, this page is not available”

If the error occurs after logging in, telephony via the telephone connection via Webex (softphone mode) cannot be carried out.
The chat and meeting functions are still available.
In special cases, logging in to the application may also be affected.

The specialist department has already been informed and is working hard to find a solution.

To temporarily resolve the issue, please use the following workaround: - Open Webex - Click on your initials/picture in the top left corner - Select Help - Select Status Check - Select Reset Database Status in the bottom left corner If this does not immediately resolve the issue, please repeat the process several times in succession.

As a further step in the analysis, we need to restart the entire Cisco telephone system. This may result in calls being interrupted and telephones having to be re-registered.

The restart fixed the problem.