Identity Management (IdM)
Emails about expiring roles
Over the weekend, several automated emails were sent regarding expiring roles. We are currently investigating whether this is a system malfunction or simply related to a change in the identity management system. Please check this notice for further information.
There was no system malfunction; rather, a large number of role assignments were expiring at the same time.
As a precautionary measure, email delivery was suspended on June 22 between approximately 11:00 a.m. and 11:30 a.m. If you requested a role coupon during this time and did not receive one, please contact your role administrator again.
The matter has been reviewed, and the systems are running smoothly. Various roles do indeed expire on a specific date, but this was triggered by a change in the IDM system two years ago that was set to take effect on that date.