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Identity Management (IdM)

You can find more information about the service in our documentation portal.

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If you want to report an incident, please contact the IT Service Desk.

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IdM applications down

Outage
Fri 10/02/2026 12:50 PM - Fri 10/02/2026 01:05 PM

Identity management applications (including IdM Selfservice and IdM Role and Group Management) are currently unavailable.
The relevant staff members have been notified and are working on a solution.

02.10.2026 12:58
Updates

The problem has been solved.

02.10.2026 13:34

ConnectMe May be Subject to Restrictions

Notice
Wed 09/30/2026 09:45 AM - Mon 10/05/2026 04:00 PM

Due to high data volumes in the IdM system at the start of the semester, there may be restrictions on redeeming ConnectMe coupons (e.g., when creating personal data records at the start of employment or studies). Therefore, please redeem your coupons preferably before 29.09.2026 8 p.m. or after 05.10.2026 10 a.m.
If you do redeem your coupon during the period mentioned above, it is possible that not all data and accounts will be available immediately or will not be fully created. This would mean that you would need to contact the IT-ServiceDesk after this period to have your coupon reactivated for redemption.

If you need to take any action, we will let you know in an update to this notice.

30.09.2026 09:51