Identity Management (IdM)

There are currently problems with email delivery to email addresses in the outlook.de and outlook.com domains.

The problem affects for example emails containing one-time security codes and emails from the password reset application.

Due to the replacement of central switches in the data center at the Seffenter Weg and Wendlingweg locations, there may be brief outages of the services operated in the data center between 4 p.m. and 7 p.m., or 10 p.m. at the latest.

As a result, authentication for Wi-Fi and VPN will also be temporarily unavailable, meaning that logging into Wi-Fi (eduroam, RWTH institutes, RWTH devices) and all VPN areas may be temporarily disrupted.

The maintenance will also affect various IT Center services, which may also experience brief outages. This message has been extended to the affected services.

Die Wartung wurde erfolgreich beendet.

During this period, the system undergoes regular maintenance. From the user's perspective, the following short-term effects may occur temporarily during the maintenance period:
- Limited functionality and availability of SelfService, ConnectMe and PasswordReset
- Delays when creating new accounts and updating personal data
- Delays in the assignment of authorizations and roles
- Interference with new Shibboleth logins
- Limited functionality and availability of RWTHcontacts, RWTH directory of people, RWTH directory of organizations, and UKAcontacts

If a login via Shibboleth (RWTH Single Sign-On) fails during maintenance, we ask users to repeat the login attempt. Existing Shibboleth sessions are not affected by the maintenance.