Identity Management (IdM)
You can find more information about the service in our documentation portal.
Disabling the configuration option for automatic email forwarding
With IdM Selfservice [1], you can configure incoming emails to an RWTH email account to be forwarded to external email addresses.
However, this configuration option will be deactivated for existing mailboxes on November 13, 2025. Mailboxes for which forwarding has already been configured will display the destination email address and will only offer the option to delete the forwarding. Existing redirects are not affected by this.
To continue configuring email forwarding to another account, create a corresponding inbox rule [2].
During deployment of the new self-service version, RWTH self-service will be unavailable. This outage will last a maximum of five minutes.
[1] https://idm.rwth-aachen.de/selfservice/
[2] https://help.itc.rwth-aachen.de/en/service/1jefzdccuvuch/article/5ee67ef86a4b425b85768791762869fd/