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Issue with Sending Order Confirmation Emails from the Software Shop
Partial Outage
Wed
07/22/2026 06:13 PM
-
Fri
07/24/2026 11:23 AM
https://maintenance.itc.rwth-aachen.de/incident-change-application/status/messages/480/show_incident/29915?locale=en
There are currently delays in sending order confirmation emails from the Software Shop.
The ordering process itself is not affected: Orders are completed successfully and are subsequently visible in the Software Shop under “Orders”.
If you would like to access your ordered software, please use step 1 of the following instructions:
Download Software
The operator of the Software Shop has been informed and is working on a solution to the problem.
23.07.2026 18:30