sciebo

You can find more information about the service in our documentation portal.

Problems with the current sciebo desktop client

Partial Outage
Wednesday 12/17/2025 11:00 AM - Unknown

There are currently difficulties with the sciebo client version (3.17.4 Windows), which is indicated by the error message “Server could not complete the request.”
Therefore, the sciebo client version (3.17.3, Windows) should be used temporarily, which can be downloaded from the following link:

https://install.sciebo.de/Sciebo-Windows-3.17.3-34773-x64.msi

The request to update the client to a newer version must be ignored for temporary use.

We are working on a solution with high priority.

19.12.2025 11:57

Limitations in Online Document Editing (OnlyOffice, Collabora)

Partial Outage
Thursday 11/06/2025 01:00 PM - Unknown

Currently, there are issues with collaborative document editing in Sciebo.

Documents opened via Nextcloud-Office (Collabora) cannot be reliably loaded or edited when shared across federated instances (i.e., between different Nextcloud/Sciebo instances).

Similarly, OnlyOffice is experiencing issues with federated collaboration, as changes are not being properly synchronized, leading to diverging versions of documents.

The service providers are actively working on a fix.

10.11.2025 08:59
Updates
The issue is still being worked on. Collaborative editing beyond instance boundaries is currently not possible. A summary and updates can be found here: https://docs.sciebo.de/docs/apps/office/ We will also announce updates here
02.12.2025 13:48

Deactivation of OnlyOffice

Notice
Wednesday 12/17/2025 09:41 AM - Saturday 02/28/2026 06:00 PM

The OnlyOffice license will expire at the end of February 2026 and will not be extended.
You can already use Collabora in sciebo to edit documents. Collabora is already the default editor for documents.

Information from the provider can be found here:
https://docs.sciebo.de/docs/apps/office/

17.12.2025 09:41

sciebo contact form not working

Partial Outage
Tuesday 01/06/2026 08:24 AM - Wednesday 01/07/2026 09:24 AM

The sciebo contact form is currently not working.

The relevant department has been informed and is already working on a solution.

06.01.2026 08:41
Updates
The error has been fixed.
07.01.2026 09:26