Backup und Restore

You can find more information about the service in our documentation portal.

Performance Probleme Serverplan B, Serverplan F, Serverplan Laptop

Partial Outage
Sat 08/01/2026 11:45 AM - Unknown

Due to measured performance bottlenecks on the backend storage systems at the KOP6 site, the throughput of Commvault jobs on Server Plans B and F may be significantly reduced. This affects both daily backups and synthetic full backups.

We are already working with the manufacturer, Hitachi, to resolve the issue.

11.08.2026 11:47

Probleme beim Download von mehreren Dateien/Ordnern

Partial Outage
Thu 01/08/2026 09:00 AM - Unknown

Derzeit funktionieren die Downloads von mehreren Dateien und einzelnen/mehreren Ordnern über die Weboberfläche nicht. Es wird ein Download Job ID generiert, der nach wenigen Minuten den Status „completed“ anzeigt, allerdings wird kein Download gestartet.
Workarounds:
1. Jede Datei einzeln herunterladen.
2. Über „Restore / Restore to original folder“ die Ordner lokal im Dateisystem wiederherstellen.

13.01.2026 16:13

Recently expired reports

MySQL Database Server Maintenance - MFA Restricted

Maintenance
Tue 08/25/2026 07:00 AM - Tue 08/25/2026 07:30 AM

During the specified maintenance window, the IT Center will perform maintenance on the MySQL databases used by the Multi-Factor Authentication (MFA) service. As part of the maintenance, the databases will be unavailable for a total of approximately 15 minutes.

During this time, new logins to services using RWTH Single Sign-On will not be possible. Existing sessions will remain active and will not be affected by the maintenance.

10.08.2026 14:47