Hörsaalsupport
The queue originated within the Hörsaal 4.0 project and is maintained and managed by the CLS.
HS Physik (4284|101) - Sound on the lecture hall PC
You may currently experience issues with audio playback on the lecture hall PC. Please use your own device (laptop, tablet, etc.) as an alternative.
Recently expired reports
HS Physics (4284|101) - RWTHmoodle - Livestream cannot be played
The recording will be available as usual once processing after the event/lecture is complete, but the livestream within RWTHmoodle cannot be played back live.
Partial outage has been resolved.
Live streaming disrupted
The live stream is currently experiencing technical difficulties. We are working to resolve the issue.
Partial outage has been resolved.
CARL H01 and H03 - Issue sound and video capture during livestreaming
In H01, neither audio nor video can be recorded or streamed via a video conferencing platform (e.g., Zoom). This affects both personal devices and the lecture hall PC.
In H03, recording and streaming work as usual via the lecture hall PC, but not via personal devices.
Should any further issues or errors occur, please contact lecture hall support at hoersaalsupport@cls.rwth-aachen.de.
Partial outage has been resolved.
PPS H1 (2315|101) second projector not fully usable
If the second projection screen cannot be activated via the control panel in PPS H1, the projector might not be switched on. For this reason, a remote control is provided in the right-hand drawer of the desk.
You can switch the projector on manually using the remote control while facing the back of the unit from the seating area.
If this does not work, please contact us at: hoersaalsupport@cls.rwth-aachen.de
If the second projection screen cannot be activated via the control panel in PPS H1, the projector might not be switched on. For this reason, a remote control is provided in the right-hand drawer of the desk.
You can switch the projector on manually using the remote control while facing the back of the unit from the seating area.
If this does not work, please contact us at: hoersaalsupport@cls.rwth-aachen.de
Notice has been resolved.