WirelessLAN (eduroam, RWTH-guests)

You can find more information about the service in our documentation portal.

Problems with the Use of eduroam at the University Hospital

Partial Outage
Monday 01/01/2024 12:00 AM - Unknown

Unfortunately, there are frequent problems with the use of eduroam within the University Hospital Aachen (UKA).
If you are unable to establish a connection to eduroam within the UKA, but are able to do so in the RWTH Aachen University buildings, then these problems are most likely caused by the UKA's WLAN infrastructure. The UKA operates the WLAN infrastructure independently. The RWTH IT Center has no insight or influence here.
UKA IT is informed about these problems and is working on a solution.

12.07.2024 16:22
Updates

The UKA IT department is still working on a solution to the problem. The RWTH IT Center has no influence on this process and cannot speed it up.

21.08.2024 10:24

Recently expired reports

WLAN Ausfall

Outage
Monday 02/23/2026 12:46 PM - Monday 02/23/2026 02:30 PM

Zwei der zentralen WLAN Controller, die rund 50% der WLAN Infrastruktur versorgen, haben aus unbekannter Ursache einen Neustart durchgeführt. Nachgelagert ist daher das WLAN an rund 2400 Accesspoints ausgefallen. In der Regel betrifft dies immer gesamte Gebäude.
~15 Minuten später funktionieren bereits wieder 1400 Accesspoints
die verbleibenden 1000 Standorte aktualisieren noch ihre Firmware und benötigen leider länger.

23.02.2026 13:34
Updates

ermittelte Startzeit der Störung angepasst: 12:46 (anstatt 12:50)

23.02.2026 14:01

Störung beendet. - Normalbetrieb

23.02.2026 15:07

Replacement of Central Data Center Switches

Maintenance
Tuesday 02/24/2026 04:00 PM - Tuesday 02/24/2026 07:15 PM

Due to the replacement of central switches in the data center at the Seffenter Weg and Wendlingweg locations, there may be brief outages of the services operated in the data center between 4 p.m. and 7 p.m., or 10 p.m. at the latest.

As a result, authentication for Wi-Fi and VPN will also be temporarily unavailable, meaning that logging into Wi-Fi (eduroam, RWTH institutes, RWTH devices) and all VPN areas may be temporarily disrupted.

The maintenance will also affect various IT Center services, which may also experience brief outages. This message has been extended to the affected services.

02.02.2026 13:12
Updates

Die Wartung wurde erfolgreich beendet.

24.02.2026 19:20