Hörsaalsupport
The queue originated within the Hörsaal 4.0 project and is maintained and managed by the CLS.
Storage System Maintenance
Due to maintenance work on the storage system (Ceph Storage), the following applications will experience disruptions during the maintenance window:
- RWTHonline: Documents cannot be uploaded or downloaded in the “Submission of Final Theses” application. You should also complete any file uploads before the maintenance window begins to avoid errors.
- RWTHmoodle: Playing and editing existing videos, as well as uploading new videos, will not be possible. This only affects videos made available via the “Opencast” streaming application.
- Lecture Hall Streaming: Streaming videos from the lecture halls will not be possible.
- GitLab: Uploads (and downloads) of user files and images, CI/CD pipelines, artifacts and registries, and LFS will not be available. Backups will also not be possible.
- Linux Installation Server: The provision of Linux RPM packages and Kickstart files will be affected during the maintenance period.
- GigaMove: Uploading and downloading files will not be possible.
Die Wartung ist nun erfolgreich abgeschlossen.
Opencast-Videos-Upload not possible
Due to critical maintenance, videos cannot currently be uploaded to the Opencast streaming server.
Videos can still be played.
Partial maintenance has been completed.
Recording Not Available via RWTHmoodle
Recording Not Available via RWTHmoodle
Partial outage has been resolved.
RWTHmoodle Still Down
Although most services are back up and running following today's widespread outage, RWTHmoodle remains unavailable.
As a result, recordings in Hörsaal 4.0 are currently not possible.
The issue has been fixed.
Busbar Replacement - Restrictions on Various Services
Due to a necessary replacement of a busbar, there may be restrictions on Ceph Storage and related applications on February 10, 2026, between 8:30 a.m. and 9:00 a.m.
We kindly ask you to take these restrictions into account when planning your work.
Specifically, the following applications are affected:
- RWTHonline: Documents cannot be uploaded or downloaded in the “Submission of Final Theses” application. File uploads should also be completed before the maintenance period at 9:30 a.m. to avoid errors.
- RWTHmoodle: It will not be possible to play or edit existing videos or upload new videos. Only videos made available via the “Opencast” streaming application will be affected.
- Lecture hall streaming: It will not be possible to stream videos from the lecture halls.
- GitLab: No uploads (or downloads) of user files and images, no CI-CD pipelines, no artifacts and registries, and no LFS will be available. Backups will also not be possible.
- Linux installation server: The provision of Linux RPM packages and Kickstart files will be affected during the maintenance period.
Storage System Maintenance
Due to work on the storage system (Ceph Storage), the following applications will be affected during the maintenance period between 9:30 a.m. and 12 p.m.:
- RWTHonline: Documents cannot be uploaded or downloaded in the “Submission of Final Theses” application. File uploads should also be completed before the maintenance period at 9:30 a.m. to avoid errors.
- RWTHmoodle: It will not be possible to play or edit existing videos or upload new videos. Only videos made available via the “Opencast” streaming application will be affected.
- Lecture hall streaming: It will not be possible to stream videos from the lecture halls.
- GitLab: No uploads (or downloads) of user files and images, no CI-CD pipelines, no artifacts and registries, and no LFS will be available. Backups will also not be possible.
- Linux installation server: The provision of Linux RPM packages and Kickstart files will be affected during the maintenance period.
The maintenance has been successfully completed.
Opencast videos cannot be played, uploaded or imported.
Currently, Opencast videos cannot be played. Our specialist department has already been informed and is working on resolving the issue.
It is also not possible to import or upload Videos.
Not possible to play or upload Opencast Videos
On Thursday, October 9, 2025, from 7 to 8 a.m., the RWTH streaming server Opencast will be updated to version 18.
Following maintenance, all existing videos will be reindexed.
Videos cannot be played during reindexing. The Opencast block for uploading new videos is also unavailable.
Reindexing is expected to last until October 10, 2025, at 12 noon. Please refer to the latest information in the maintenance portal.
Opencast Streaming Server is down
Opencast videos cannot be played at the moment. The import of videos from other learning rooms and the processing of uploaded videos are also not possible.
We are working on a solution.
Opencast-Videos cannot be played
Opencast videos cannot be played at the moment. We are working on a solution.
Aufzeichnungen im HS Physik zurzeit nicht möglich
Im Hörsaal Physik ist durch eine defekte Komponente zurzeit keine Aufzeichnung via Extron möglich.
Ein Austausch ist bereits geplant und soll im Verlauf der Woche stattfinden.
Bitte beachten Sie das in Ihrer Planung und weichen Sie auf die Aufzeichnung mit dem Videokonferenz-PC aus.
Das Extron-Gerät wurde ausgetauscht, Aufzeichnungen sind wieder möglich.
RWTHmoodle - Video-Upload auf Opencast-Streamingserver nicht möglich/Video upload to Opencast streaming server currently unavailable
It is currently not possible to upload videos to the Opencast streaming server. The specialist department has been informed and is working on a solution.
If you need to upload videos urgently, the following options are still available:
- Uploading video as File resource (max. file size 250 MB): https:
help.itc.rwth-aachen.de/en/service/8d9eb2f36eea4fcaa9abd0e1ca008b22/article/900450ad4e994bf4a67d125c07d4ac05/
- Using Sciebo or Gigamove:
Sciebo: https:
help.itc.rwth-aachen.de/en/service/8d9eb2f36eea4fcaa9abd0e1ca008b22/article/44c0a1a05ddf4e879788fb4c56e05ae6/
Gigamove: https:
help.itc.rwth-aachen.de/en/service/1jeqhtat4k0o3/article/8878ac54ae7f483fb181ecdc4c9aa8f6/
The malfunction has been resolved.
H03 Störung Wacom Tablet
There are currently technical problems with the Wacom tablet in lecture hall H03 (C.A.R.L.) Due to a loose contact, it may display a black screen and therefore cannot be operated. As a result, the use of the lecture hall PC is also restricted or not possible. We are already working on replacing the device as soon as possible.
Das Wacom-Tablet wurde ausgetauscht und ist wieder einsatzbereit. Auch der Hörsaal-PC kann wieder wie gewohnt genutzt werden.
H01 C.A.R.L. | Einzelprojektion derzeit nicht möglich
It is currently not possible to project a single projection in lecture hall H01 (C.A.R.L.). We are workung to resolve the problem as quickly as possible.
Hörsaal Physik | Hörsaal-PC ist aufgrund eines technischen Problems aktuell nicht nutzbar
The lecture hall computer (Hörsaal-PC) in the Physics lecture hall (Hörsaal Physik) cannot be used at the moment. There is a malfunction on the screen that causes the image to flicker and prevents unrestricted use. Until the problem has been resolved, please use your own device. The video conference computer is available as usual.
Der Hörsaal-PC steht wieder uneingeschränkt zur Verfügung.