Hörsaalsupport
The queue originated within the Hörsaal 4.0 project and is maintained and managed by the CLS.
CARL H01, H02, H03 - Issue sound and video capture during livestreaming
In H02, microphone audio cannot be correctly recorded or streamed when using a video conferencing platform (e.g., Zoom). This affects both personal devices and the lecture hall PC.
In H01, neither audio nor video can be recorded or streamed via a video conferencing platform. This affects both personal devices and the lecture hall PC.
In H03, recording and streaming work as usual via the lecture hall PC, but not via personal devices.
Should any further issues or errors occur, please contact lecture hall support at hoersaalsupport@cls.rwth-aachen.de.
HS Physik (4284|101) - Sound on the lecture hall PC
You may currently experience issues with audio playback on the lecture hall PC. Please use your own device (laptop, tablet, etc.) as an alternative.
PPS H1 (2315|101) second projector not fully usable
If the second projection screen cannot be activated via the control panel in PPS H1, the projector might not be switched on. For this reason, a remote control is provided in the right-hand drawer of the desk.
You can switch the projector on manually using the remote control while facing the back of the unit from the seating area.
If this does not work, please contact us at: hoersaalsupport@cls.rwth-aachen.de
If the second projection screen cannot be activated via the control panel in PPS H1, the projector might not be switched on. For this reason, a remote control is provided in the right-hand drawer of the desk.
You can switch the projector on manually using the remote control while facing the back of the unit from the seating area.
If this does not work, please contact us at: hoersaalsupport@cls.rwth-aachen.de